![]() If you have tried all the above solutions but still find Synology Cloud Sync not syncing all files, it is time to resort to another file sync tool. Select the folders you want to sync under the Folder tab and prevent certain files from being synced under the File Filter tab.Įasier way to sync files between Synology NAS and a cloud drive Go to the Task list tab, select a sync task and click Edit.ģ. Select the cloud service that has an error from the connection list on the left.Ģ. To fix the problem of Synology Cloud Sync Dropbox not working, you can filter out certain file names in the following steps:ġ. The file has been uploaded for more than 48 hours. ![]() ![]() Files will not be synced by Cloud Sync if: ( Learn more about cloud limitations >) When you encounter the error of Synology Cloud Sync not syncing all files, you can also fix it by checking out the limitations of a specific cloud. Solution 3: Check limitations of a specific cloud To fix it, please go to Package Center, click on the Cloud Sync package, and choose Auto-update from the drop-down menu. Sometimes, the Synology Cloud Sync not syncing issue can result from low version of Cloud Sync. Cloud Sync should then start syncing the remaining folders and files. Click on the “ +” icon at the bottom-left corner to create the connection again. Then, choose Unlink to remove the connection of your Synology NAS and the cloud.ģ. On the Cloud Sync user interface, select the connection which has an issue from the left panel.Ģ. Solution 1: Reconnect Synology NAS and the cloudġ. Easier way to sync files between Synology NAS and a cloud drive.Solution 3: Check limitations of a specific cloud.Solution 1: Reconnect Synology NAS and the cloud.You can fix the issue with the following solutions: The Synology Cloud Sync not working problem can be caused by improper connection on Cloud Sync, low version of Cloud Sync, and the limitations imposed by cloud service providers. How frustrating it is! Why and how to resolve Synology Cloud Sync stops syncing? After trying to reinstall Cloud Sync and change DNS, there’s no difference. Some users find Synology Cloud Sync not syncing all files, only saying "Up to date". Powerful as Synology Cloud Sync seems to be, it fails to work sometimes. You can also schedule the specific time and date to run automatic sync. You are allowed to perform one-way or two-way sync between your NAS and other cloud services. It supports various cloud services, including Amazon Drive, Dropbox, Google Cloud Storage, Microsoft Azure, and more. Synology Cloud Sync is an application provided by Synology to help users sync files between their Synology NAS and public cloud services. Or if the Sharesnap folder takes up a lot of space, which actually means the snapshots are taking up a lot of space, you can remove the snapshot in Snapshot List and you will progressively get back the space.The error: Synology Cloud Sync not syncing all files If you would like to release the occupied space, you can uninstall Cloud Station Server and the Cloud Station Server settings and previous versions of files. This way you can find out which file or folder takes up the most space on your disks.įor example, if the Cloud Station folder takes up a lot of space, you can stop syncing the Shared Folders via Cloud Station. du -h -d1 (list out the disk usage in each 1st-level sub-folder) cd /volume1 (change directory to /volume1 or any folder you wish)ģ. sudo -i (enter the admin password again)Ģ. If you want to check the space usage of each folder, you can enable the SSH service in DSM > Control Panel > Terminal and use a software like Putty to access your DiskStation.Īnd remember to connect to your DiskStation through SSH with the “root” or “admin” account and password, then run the following commands:ġ. Snapshot Replication: Even if the files were deleted, the past snapshots of them will still take up a lot of space.The backup services prior to DSM 5.0 (DSM is the operating system for Synology NAS devices).This way, you will have deleted the files permanently. To delete them permanently you must open the Recycle Bins and delete the files from there. All deleted files will go to the Recycle Bins, but will not be permanently deleted due to backup and security issues. Recycle Bins of shared folders: deleted files will take up space unless you empty the Recycle Bins.Download Station: Temp files will take up so much space.Cloud Station/Drive: If you use Cloud Station/Drive to synchronize folders, know that syncing shared folders requires twice the space of the shared folders for version control.Update: How to See Full Volume Usage Details Have you noticed that you no longer have space on your Synology NAS HDD/SSD disks? If you remember, there are some Synology Packages that will use up more space than expected:
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